Legal Documentation

Legal

Privacy
Policy

We at AkikoPay are committed to protecting your privacy and handling your data with transparency and care. This document explains exactly how we do that.

Last updated: 1 January 2026
ISO 27001:2013 Certified
256-bit SSL Encryption
Data Never Sold
India-based Cloud Hosting

At AkikoPay (operated by Akiko Global Services Ltd.), accessible from https://www.themoneyfair.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains the types of information that is collected and recorded by AkikoPay and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collected on AkikoPay. This policy is not applicable to any information collected offline or via channels other than this website.

01

Overview — Our Commitment to You

We believe that privacy is a fundamental right. AkikoPay is built on a foundation of transparency — we tell you exactly what data we collect, why we collect it, how we use it, and how you can control it.

As a regulated financial services platform operating under Indian law and ISO 27001:2013 standards, we employ industry-best security practices to protect your personal and financial information at every touchpoint.

Key commitment: AkikoPay does not sell, rent, or trade your personal data to any third party for commercial purposes. Your data is shared with our banking partners only when you explicitly apply for a product, and only with your informed consent.

03

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide it.

Data TypeExamplesWhen Collected
Identity DataName, PAN, date of birth, genderAccount registration, KYC
Contact DataMobile number, email address, postal addressRegistration, form submissions
Financial DataIncome, employment type, bank statementsLoan/card applications
Technical DataIP address, browser type, device IDAutomatically on site visit
Usage DataPages visited, clicks, session durationContinuously during site use
Communication DataMessages, queries, attachments sent to usWhen you contact support
04

How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website and services
  • Improve, personalise, and expand our platform based on your usage patterns
  • Understand and analyse how you use our website to enhance user experience
  • Develop new products, services, features, and functionality
  • Match you with the most suitable financial products from our banking partners
  • Communicate with you — directly or through partners — for customer service, updates, and marketing
  • Send you important notifications, alerts, and promotional emails (with your consent)
  • Detect, prevent, and address fraud, security issues, and technical problems
  • Comply with applicable laws, regulations, and RBI guidelines

We will never use your data to make automated decisions that significantly affect you without human oversight, nor will we use it for purposes incompatible with those for which it was collected.

05

Log Files

AkikoPay follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services' analytics.

The information collected by log files includes:

  • Internet Protocol (IP) addresses
  • Browser type and version
  • Internet Service Provider (ISP)
  • Date and time stamp of visits
  • Referring and exit pages
  • Number of clicks and navigation paths

These are not linked to any personally identifiable information. The purpose of this data is for analysing trends, administering the site, tracking users' movement on the website, and gathering demographic information to improve our services.

06

Cookies & Web Beacons

Like any other website, AkikoPay uses "cookies". These cookies are used to store information including visitors' preferences and the pages on the website that the visitor accessed or visited.

The information is used to optimise the users' experience by customising our web page content based on visitors' browser type and other information. We use the following types of cookies:

  • Essential Cookies: Required for the website to function properly. These cannot be disabled.
  • Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
  • Preference Cookies: Remember your settings and preferences for a better experience.
  • Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.

You can choose to disable cookies through your individual browser options. Disabling cookies may affect the functionality of certain parts of our website.

07

Advertising Partners Privacy Policies

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons in their respective advertisements and links that appear on AkikoPay, which are sent directly to users' browsers. They automatically receive your IP address when this occurs.

These technologies are used to:

  • Measure the effectiveness of their advertising campaigns
  • Personalise the advertising content that you see on websites that you visit
  • Conduct retargeting and remarketing activities

Note that AkikoPay has no access to or control over these cookies used by third-party advertisers. You may consult the respective Privacy Policies of these advertising partners for detailed information on their data practices.

08

Third-Party Privacy Policies

AkikoPay's Privacy Policy does not apply to other advertisers or third-party websites. We advise you to consult the respective Privacy Policies of these third-party services for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

Our key third-party service providers include:

  • Experian India: Credit score and credit report services
  • UIDAI: Aadhaar-based e-KYC authentication
  • Banking Partners (40+): Loan and credit card processing
  • Google Analytics: Website analytics and performance tracking
  • Payment Gateways: Secure transaction processing (where applicable)

You can choose to disable cookies through your individual browser options to limit third-party tracking.

09

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the California Consumer Privacy Act (CCPA), among other rights, California consumers have the right to:

  • Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  • Request that a business delete any personal data about the consumer that a business has collected.
  • Request that a business that sells a consumer's personal data not sellthe consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

10

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

Right to Access

You have the right to request copies of your personal data. We may charge a small fee for this service.

Right to Rectification

You have the right to request that we correct any inaccurate information or complete any incomplete information.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Object

You have the right to object to our processing of your personal data, under certain conditions.

Right to Data Portability

You have the right to request that we transfer your data to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. Data is stored on India-based cloud hosting. If you would like to exercise any of these rights, please contact us.

11

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their children's online activity.

AkikoPay does not knowingly collect any Personally Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best to promptly remove such information from our records.

Our financial services are intended for adults aged 18 years and above. Persons between 13 and 18 years of age should use our platform only under parental supervision.

12

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any significant changes by:

  • Posting the new Privacy Policy on this page with an updated "Last Updated" date
  • Sending a notification to your registered email address (for material changes)
  • Displaying a prominent notice on our homepage or app

These changes are effective immediately after they are posted on this page. Your continued use of AkikoPay after changes are posted constitutes your acceptance of those changes.

13

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us:

  • Email: support@akiko.co.in
  • Phone: 011 4010-4241 (Mon–Sun, 9 AM – 9 PM IST)
  • Address: Office No. 8/4-D, 11th Floor, Vishwadeep Building, Janakpuri District Center, New Delhi – 110058
  • CIN: U74999DL2018PLC335272

For data protection queries, you can also reach our Grievance Officer who is responsible for addressing privacy-related concerns under applicable Indian law.

For general inquiries about the Privacy Policy, visit our Contact Us page. For immediate data deletion requests or consent revocation, visit our Consent Revoke page.

Security Notice: AkikoPay will never ask you to make a payment anywhere outside the secure AkikoPay website. DO NOT make payment to any other bank account or wallet, or divulge your bank/card details to fraudsters and imposters claiming to be operating on our behalf. We do not sell any loans on our own and do not charge any fee from our customers/viewers. Credit Score and analysis are powered by Experian.